Follow-up reminders for the office
To be reminded to come back to a student — for example a week before a postponed class starts, to confirm it is going ahead and send the orientation file — open the student and use Follow-up reminders (office): pick the date and say what needs to be done. If the student has a class start date coming up, "Use 1 week before class starts" fills it in. Nothing is sent to the student. From that date the reminder shows at the top of the Dashboard and in a red banner on every page for everyone in the office, with a count on the Dashboard menu, until someone clicks Done. The Dashboard also lists reminders coming up in the next two weeks. To email or text the student on a date instead, use Scheduled reminders on the student's page.